Senior Account Manager - Bee Network

£41,670 - £46,901
2 years ago
Flexible Working, Greater Manchester, Manchester
Account Director

Job Description

Are you an experienced, innovative communications professional used to juggling multiple projects and effectively managing clients? 

Are you seeking a role which makes a real difference to people’s lives on a daily basis?

Are you interested in helping to shape communications campaigns and activity helping tens of thousands of people to travel across Greater Manchester?  

Transport for Greater Manchester is seeking a Senior Account Manager for our Bee Network team, taking a leading role in helping to manage relationships with our operations teams and develop communications campaigns and plans for a range of different client areas including Metrolink, bus, cycling and walking, major projects and fares and ticketing. 

You will also drive the delivery of projects on behalf of clients working as part of a matrix team of communications, marketing and engagement professionals. 

This is a key role working in a busy, fast-paced team which will require the ability to closely manage multiple client relationships, effectively influence and collaborate with other teams and develop close working relationships across the organisation to deliver insight-led marketing, communications and engagement activity.

We're seeking a well-organised, innovative communications professional who can juggle multiple projects and clients, oversee the delivery of plans and keep the project delivery teams on track. You must have a successful track record in devising and delivering high quality creative content strategies, digital content strategies and delivering effective media engagement strategies.

We are also keen to attract candidates who use audience insight to effectively deliver creative content strategies, have experience of negotiating and influencing stakeholders both internally and externally and have experience of managing and delivering projects on time and on budget. 

Importantly, the ideal candidate will know how to foster an environment of collaboration, creativity, support and teamwork, with experience in managing people and helping them to progress. They’ll know how to manage effectively upwards and downwards and understand the benefits of clear internal communications between teams.

This role will be ideal for someone with account management/director level experience in an agency or the equivalent role within an in-house team used to manging multiple clients and brands.  

This is an exciting opportunity to join us at a critical time to as we work to deliver an integrated transport network across GM. If you think you have what it takes and want to join a dynamic organisation at the heart of Greater Manchester we would really like to hear from you!

Valuing and rewarding our workforce is important to us which is why we offer a range of fantastic benefits, such as:

  • 27 days holiday per annum (plus bank holidays)
  • Flexible and hybrid working options to support a culture of promoting good work/life balance
  • Free bus travel within Greater Manchester
  • Free Rail or Metrolink travel to and from work within the Greater Manchester boundary
  • Generous pension scheme contributions
  • Commitment to learning and personal development and upskilling through apprenticeships
  • Reimbursement of professional fees, where essential to the role 
  • We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required.

If you believe you have the skills and experience required, we’d really like to hear from you. When completing your application, please ensure that you provide clear examples against the essential criteria, all appointments will be based on merit.  For more information and to apply please visit www.tfgm.com/careers, or click the link below.

We are a Disability Confident employer and offer support and reasonable adjustments as required.  We also have a Guaranteed Assessment Scheme for candidates who declare a disability; are aged 24 or under who have previously been or currently are in care; and where the Armed Forces was their last long term substantive employer; where they meet the minimum criteria for the role.

TfGM (or we) is an equal opportunities employer that cultivates and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve.  Whatever your background and identity. We are committed to making our recruitment practices as inclusive as possible for everyone.  We encourage and welcome applications from all backgrounds and are particularly keen to encourage applications from women, members of ethnic minority groups and people with disabilities who are currently under-represented within our workforce.