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Working with the Director, Digital Project Management to manage the day to day workflow of email and SMS production to ensure the timely completion of work across the digital agency;
Identifying when projects are at risk of being delayed and independently resolve issues while coordinating with account leads and department heads;
Partnering with department heads to manage the assignment of JIRA tickets to staff;
Creating agendas and leading meetings to share status updates and identify next steps;
Supporting our team across time zones, including staff that work on the west coast. On-call support for rapid-response moments, including during evenings and on weekends, is required as needed;
Developing resources such as JIRA filters and dashboards to enable team members to work more effectively and efficiently.
1-3 years of project management experience;
Experience with project management software such as JIRA;
Proficiency with Google Sheets, Excel, or other spreadsheet or data-processing software;
Demonstrates strong attention to detail and takes initiative in problem-solving;
Experience building and maintaining relationships with varying levels of of stakeholders;
Ability to collaborate and communicate clearly and effectively across teams;
Comfortability working closely with a team in a high volume environment with an eye for effectively managing resources;
Deep commitment to intentional diversity, equity, and inclusion.
Experience in an agency, nonprofit, or political setting;
Proficiency with JIRA, including creating issue types, workflows, and dashboards;
Experience with email marketing.