You’ll be the primary point of contact for all new client requests on some of our highest priority accounts, working with our internal team to align on priorities and timing
You will manage an integrated project plan, working with all service lines
You’ll plan and monitor resource utilization on the account, forecast workload, and bandwidth to proactively manage project budget, and allocate resources
You’ll track hours and costs to keep projects within budget, proactively raising red flags to finance and escalating to management as needed
You will manage and delegate tasks across team members as needed via our PM tool, Wrike.com, and/or a separate client-preferred project management tool
You will also manage resourcing assignments for your clients projects utilizing this tool
You will lead ongoing process improvements for driving greater efficiency across the company, supporting internal initiatives and operations.
You have an innate talent for project management, who has experience wrangling team members, vendors, and Client stakeholders, in order to rally around a project plan and meet deadlines according to your client’s goals
Your approach to PM is proactive and you take anticipatory actions, demonstrating an ability to independently navigate tasks without needing explicit directions
You’ve managed projects with internal cross-functional teams of 8-10+ people
You have a working knowledge of digital marketing, including SEO, Paid Media, Data Analytics, and UX
You’re a champion of process and ongoing improvements, educating the team on project management best practices while keeping your eyes/ears open for new opportunities to drive workflow efficiency
You know how to best forecast team bandwidth for upcoming projects and are quick to find workarounds for surprise roadblocks; your strong communication, organization, and time management skills are unmatched, and your team loves you for them!
You have experience interfacing directly with client POCs of all levels and can adapt your communication style and approach accordingly
Time-management, context-switching, and juggling multiple projects is quite challenging
You do not want continued-learning and innovation to be an expectation
Change management is difficult and you struggle with adapting to new tools and processes