Digital Associate

1 month from now
US > Washington
Accounts & Strategy

Job Description

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Successful candidates will be responsible for:

  • Achieving clients’ fundraising and engagement goals;

  • Providing top-quality customer service to clients, including regular reporting and invoicing;

  • Researching and developing online fundraising and communications strategies, including the design and management of communications calendars;

  • Working with clients to assess digital marketing, advocacy and technology needs and identify future needs and opportunities;

  • Working with client teams, including technology and creative, to assist in managing resources and project timelines; and

  • Day-to-day management of client relationships and satisfaction.

Must-have qualifications:

  • Passion for good causes, whether candidates or other;

  • Up to 3 years experience, including past internships and part-time work;

  • Excellent quantitative reasoning skills and ability to apply data to strategic decisions;

  • Strong writing and editing skills;

  • Ability to juggle and multitask on multiple projects in a deadline-driven environment;

  • Willingness to take initiative and use good judgment to resolve issues; and

  • Ability to collaborate on a team both internally and externally.

Nice-to-have qualifications:

  • Background in digital communications, fundraising and/or marketing is strongly preferred;

  • Client management experience is a plus;

  • Experience with a political campaign, nonprofit or interactive marketing company is particularly appreciated but not required.

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