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Achieving clients’ fundraising and engagement goals;
Using internal tools to create and deploy engagement and fundraising email campaigns;
Managing communication processes and deadlines with clients and internal teams while providing top-quality customer service to clients;
Coding and sending mission-critical emails that raise money and promote social change;
Researching and developing online fundraising and communications strategies, including talking points, guidance for writers and graphic designers, and management of communications calendars;
Working with client teams, including technology and creative, to assist in managing resources and project timelines;
Building digital user journeys that raise awareness and bring about change for pressing social, environmental, and political issues; and
Paying close attention to detail and ensuring strong quality and great user experiences for our clients’ audiences.
Passion for good causes, whether candidates or other;
One to three years of experience, including past internships and part-time work;
Excellent quantitative reasoning skills and ability to apply data to strategic decisions;
Strong writing and editing skills;
Ability to juggle and multitask on multiple projects in a deadline-driven environment;
Willingness to take initiative and learn new tools and the ability to be resourceful in resolving issues;
Experience working with Excel or other spreadsheet or data-processing software; and
Ability to collaborate on a team, both internally and externally.
Experience setting up digital user experience tests, e.g. email A/B tests;
Experience building and sending emails in a mass emailing system, e.g. EveryAction/NGP, Salesforce Marketing Cloud, or other platforms;
Experience coding in HTML and CSS as it pertains to either email or web; and
Experience with a political campaign, nonprofit or interactive marketing company is particularly appreciated but not required.