Defining and executing the vision, strategy, and roadmap for the revenue technology ecosystem.
Owning CRM architecture, governance, and system scalability across revenue functions.
Evaluating technologies and identifying opportunities to improve automation, efficiency, and user experience.
Translating business requirements into scalable technical solutions.
Designing and implementing workflows and automations that improve operational effectiveness and reduce manual effort.
Leading integration strategy across CRM, marketing, finance, enablement, and operational platforms.
Ensuring data flows reliably and efficiently across systems and business processes.
Establishing governance frameworks that improve data quality, integrity, and usability.
Partnering with Revenue Operations and Business Performance teams to support reporting, forecasting, and decision-making.
Managing vendor relationships, technology evaluations, implementations, and ongoing optimization efforts.
Developing documentation, standards, and governance processes that support long-term scalability and adoption.
8+ years of experience in Revenue Systems, Business Systems, Sales Operations, CRM Administration, or a related field.
Deep expertise in CRM platforms, specifically, Gong and Salesforce (Salesforce Admin Certification required).
Experience designing and managing complex system architectures, integrations, and automations.
Strong understanding of revenue technology ecosystems and go-to-market processes.
Experience establishing data governance and data quality frameworks.
Proven success leading large-scale systems implementations and optimization initiatives.
Strong project management and stakeholder management skills.
Experience managing technology vendors and external implementation partners.
Excellent analytical, problem-solving, and communication skills.
Ability to balance technical depth with business strategy.