Plan and run the research
Partner with the Sr. UX Lead and Sr. UX Strategist on Seer's Creative Services team to execute research studies for cross-industry clients across B2B and B2C
Lead evaluative research, including moderated and unmoderated usability studies, to assess the usability and effectiveness of user interfaces and identify areas for improvement
Conduct generative research, including in-depth interviews and early-stage moderated research, to identify user needs and opportunities for product growth and innovation
Coordinate the logistics
Manage research coordination end-to-end, including study setup, screener development, and participant recruiting
Review project plans and briefs, flagging any dependencies or concerns early
Synthesize and share what you learn
Code and synthesize findings into insights readouts or slide deck deliverables with relevant research clips for Creative Services team review
Communicate research plans to Creative Services team stakeholders and maintain communication throughout the research process
Prepare, execute, and deliver all studies on time
Work smarter with AI
Follow Seer's AI Policy and apply generative AI tools to research workflows such as screener drafting, transcript analysis, and synthesis, validating every output before it reaches a client
You have deep, hands-on experience running evaluative research, including moderated and unmoderated usability testing
You have experience planning and conducting in-depth interviews and other generative research methods
You have experience managing research logistics, including study setup, screener development, and participant recruitment
You have a working understanding of web and mobile technologies and experience with remote research tools such as UserInterviews, PlaybookUX, UXtweak, and Outset.ai
You are a strong analytical problem solver who can code qualitative data and translate findings into clear, actionable, data-driven recommendations
You are detail oriented, highly organized, and able to manage multiple projects across different clients at the same time
You are comfortable working independently within a defined scope and part-time schedule
You feel strongly that research quality depends on rigor, and you validate AI-assisted outputs rather than accepting them as-is
Bonus
You have experience conducting UX research in an agency or consulting environment
You have a background in storytelling and generative user research methodologies
You have consultative experience in digital marketing disciplines such as SEO or GEO
You need guaranteed full-time hours from day one
You prefer to support research rather than own studies end to end
You'd rather focus on quantitative or survey research than usability testing and interviews
You need detailed direction on every step of a study