Lead and oversee a portfolio of key client accounts, serving as a senior and trusted point of contact
Build strong, long-term relationships with senior client stakeholders and develop a deep understanding of their businesses, brands, audiences, and goals
Provide strategic counsel to clients and help translate business challenges into clear opportunities for the agency
Oversee integrated programs spanning social, creative, content production, influencer and creator marketing, digital media, and campaign development
Partner closely with Strategy, Creative, Production, Media, and Social teams to ensure work is strategically sound, creatively strong, and delivered to a high standard
Lead senior-level client presentations, conversations, workshops, and business reviews
Identify opportunities to expand existing partnerships and introduce additional AntiSocial and Thinkingbox capabilities
Own account health, including client satisfaction, scope, profitability, resourcing, and overall quality of delivery
Partner with internal leadership on account growth strategies, forecasting, scopes of work, and annual planning
Provide direction and mentorship to Account Directors, Account Managers, and other members of the Account team
Help establish clear ways of working across internal teams and client organizations
Anticipate challenges, navigate difficult conversations, and proactively develop solutions before issues escalate
Ensure teams have the information, resources, and clarity needed to deliver exceptional work
Stay connected to social platforms, creator culture, digital trends, emerging technology, and broader changes in the marketing landscape
Contribute to new business opportunities, pitches, and organic growth initiatives
Help shape the continued growth of AntiSocial’s Account department, culture, processes, and client experience
10+ years of experience in account management, client services, or business leadership within an agency environment
Experience leading large, complex, and high-value client relationships
Strong understanding of social-first marketing, digital campaigns, content, creators/influencers, and integrated marketing
Experience managing multidisciplinary teams and collaborating across Creative, Strategy, Production, Media, and Social
A track record of growing client relationships and identifying organic business opportunities
Confidence working directly with senior and executive-level client stakeholders
Strong commercial awareness, including experience managing scopes, budgets, forecasts, and account profitability
Excellent presentation, communication, negotiation, and relationship-building skills
Strong leadership skills with experience mentoring and developing account teams
The ability to balance big-picture strategic thinking with the details required to keep complex accounts moving
A proactive, solutions-oriented approach and comfort navigating fast-moving environments
A genuine interest in culture, social media, creators, advertising, and the evolving digital landscape
Monday - Thursday in office (Fridays are remote optional)
Flexible time off, including paid vacation and sick days
Consistent culture and team-building events
Employee recognition and incentive programs
Seasonal celebrations and gatherings throughout the year
Office lunches
Branded company swag
Access to industry events, learning opportunities, and non-profit outreaches
Dog-friendly offices
Unlimited coffee, drinks, and snacks
Flex work and travel options
Comprehensive extended health benefits
401k matching (US employees only)
You’re someone who clients want in the room and teams want in their corner. You can see the bigger picture while still understanding what it takes to get great work out the door. You’re comfortable challenging a brief, navigating ambiguity, having difficult conversations when necessary, and creating clarity for the people around you.
Most importantly, you care about building partnerships rather than simply managing projects — helping clients achieve their goals, helping teams produce work they’re proud of, and finding opportunities for both to grow.