Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
**Role: ** Home Team Assistant
**Location: ** London, United Kingdom
About the role:
Reporting to the Office Services Manager, you'll keep front-of-house running smoothly while supporting a broad range of operational and facilities functions. At this level, the focus is on reliable delivery, clear communication, and a proactive attitude — noticing what needs doing and acting on it. You'll develop hands-on experience across workplace operations, supplier coordination, and office administration, with full training provided across all systems and tools.
What you will be doing:
Welcome clients, visitors, and employees, ensuring every interaction is warm, professional, and efficient
Manage office access across multiple locations — including issuing and removing access passes
Coordinate meeting room bookings and visitor arrangements
Set up and reset meeting rooms for client meetings, workshops, and internal sessions
Coordinate catering orders and provide hospitality support for client and team events
Support the planning and logistics of office events, pitches, and socials
Answer and direct incoming calls and respond to email requests in a timely manner
Provide diary management and scheduling support as needed
Maintain accurate records and documentation
Raise purchase orders and support day-to-day financial administration
Process deliveries, mail, and courier services
Keep multiple offices stocked with groceries, stationery, and supplies
Coordinate maintenance callouts and liaise with facilities providers as required
Support health and safety procedures and workplace compliance requirements
Support the Office Services Manager with operational tasks, projects, and administrative activities
What you need to be great in this role:
Experience in a front-of-house, reception, or customer-facing role — this can include retail, hospitality, events, or office environments
Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
Clear, confident communication — written and verbal
A proactive approach: you notice what needs doing and act without being asked
Attention to detail, particularly when maintaining records and trackers
You stay focused and solutions-oriented when things get busy
You build easy, positive relationships with colleagues, clients, and visitors
Familiarity with Microsoft Outlook, Teams, or ticketing systems is helpful — full training is provided
A good understanding of workplace security and access control systems, or a genuine willingness to develop knowledge in this area
Basic awareness of financial administration, including purchase orders and invoice tracking
Curiosity about how AI tools can support day-to-day tasks — drafting communications, streamlining scheduling, or organising information
Willingness to explore AI tools relevant to operations and office management
Agentic mindset: the ability to break tasks into manageable steps and find practical, efficient solutions
Req ID: 18628
#LI-RS1 #LI-Associate #LI-Onsite
Our values shape everything we do:
Be** Ambitious** to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be **Results-focused **** **to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER,* **a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. *
* OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.*