IT Director - Thinkingbox

1 month from now
CA > Vancouver
Technology

Job Description

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What You’ll Be Doing

Infrastructure & Studio Operations

Oversee high-performance storage environments including NAS and SAN systems supporting 4K and 8K workflows

Manage networking infrastructure including high-speed connectivity such as 10GbE and 40GbE

Maintain and optimize on-premise and cloud-based render farms and workstations across Mac and PC environments

Own backup and disaster recovery strategies to protect client assets and intellectual property

Ensure studio environments are stable, fast, and production-ready at all times

Strategic Leadership

Partner with leadership to define and execute a forward-looking technology roadmap

Align infrastructure with the evolving needs of AI-driven creative workflows

Manage IT budgets including hardware procurement, software licensing, and vendor relationships

Evaluate and introduce new technologies that improve efficiency and give the studio a competitive edge

Security & Compliance

Maintain strong security practices to protect client data and internal systems

Lead cybersecurity initiatives including endpoint protection, MFA, and secure file transfers

Ensure systems meet industry standards for confidentiality and reliability

Team Leadership & Support

Lead and mentor a small team of IT specialists and systems engineers

Set a high standard for responsive, white-glove support across the organization

Ensure minimal disruption to creative teams, especially during high-pressure production timelines

Build processes that balance speed with stability 

What You’ll Bring

Experience

6+ years in IT, with 3+ years in a leadership role

Experience within a creative agency, production company, or VFX environment

Technical Expertise

Strong knowledge of macOS, Windows, and Linux environments

Experience with high-performance storage and networking infrastructure

Proficiency with cloud platforms such as AWS, Azure, or GCP

Familiarity with creative tools and workflows including Adobe Creative Cloud, Figma, DaVinci Resolve, and 3D tools like Maya or Cinema 4D

Experience working with pipeline systems or media asset management platforms

Skills

Ability to translate complex technical concepts into clear, practical guidance

Strong problem-solving mindset with a proactive approach

Comfortable operating in fast-paced, evolving environments

Highly organized with strong attention to detail

Additional Info

In office Monday to Friday

Flexible time off, including paid vacation and sick days

Consistent culture and team-building events

Employee recognition and incentive programs

Seasonal celebrations and gatherings throughout the year 

Office lunches 

Branded company swag

Access to industry events, learning opportunities, and non-profit outreaches

Dog-friendly offices

Unlimited coffee, drinks, and snacks

Flex work and travel options

Comprehensive extended health benefits

401k matching (US employees only)

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