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Monitoring and Controlling Progress: Develop and maintain schedules, timelines, milestones, and performance reports. Track progress towards accomplishing program or project milestones and deliverables in respective management reporting tools and templates. Identify and find solutions to resource conflicts and appropriately alert management if issues cannot be resolved.
Stakeholder Management. Provide input and updates to the senior leaders in accordance with the overarching program governance. Interface regularly with management to ensure the appropriate level of stakeholder communication. Work with PMO and workstream leads to ensure that programs remain aligned to corporate and top-down imperatives
Change Management: Ensuring effective stakeholder impact analysis is conducted before developing associated change strategy to maximize engagement and adoption and minimize resistance. Ensuring the program plan remains aligned with key change management activities. Utilizing team problem-solving skills to solve and implement solutions collaboratively.
Knowledge Management: Ensuring all program or project documentation is current, complete, stored and shared in a way that is consistent with the PMO standards.Proposing improvements and best practices for governance, processes, tools, and templates to ensure the successful management and reporting of respective initiatives.
BSc or BEng degree with 10+ years’ experience
MBA or experience in experience in a digital agency, strategic consultancy or digital product studio
Experience with agile and lean methodologies required
Demonstrated program or program/project management involving digital transformation, business process optimization, and organizational change management
Strong knowledge of program or project management tools/software, and digital solutions with the ability to lead multiple activities and resources while maintaining a focus on quality
Experience managing and allocating resources within a program across multiple streams of work
Experience partnering with client/account managers to understand the client’s business needs and identify new opportunities that support and drive the overall account growth
Experience scoping activities for new account opportunities, collaborating with delivery primes to prepare high-value, winning proposals
Experience with defining visual controls and dashboards using Google Sheets/SmartSheet, Miro, or other digital collaboration tools
Exceptional interpersonal and leadership skills to effectively communicate and build relationships with a broad spectrum of audiences at all organizational levels.
Sound technical aptitude and proven ability to grasp general knowledge of multiple disciplines and technologies with superior comfort with digital tools
Ability to thrive and adapt in a fluid environment and foster a strong collaborative spirit
Outstanding relationship, influencing, and negotiation skills
Ability to influence, collaborate and align with cross-functional and matrix partnerships on key programs or projects; drive accountability and outcomes