Supporting recurring manual reporting processes and operational workflows to ensure timely and accurate delivery
Scheduling meetings, user interviews, pilot activities, and stakeholder check-ins
Tracking project action items, timelines, and follow-up tasks to help initiatives stay organized
Assisting with meeting preparation, note-taking, agenda management, and documentation updates
Gathering and organizing feedback from surveys, NPS responses, user conversations, and adoption efforts
Supporting recurring Product team communications, newsletters, and internal updates
Repurposing existing content such as presentations, webinars, and documentation into FAQs, internal communications, and social media content
Maintaining organized records, documentation, and project resources
Supporting cross-functional coordination with teams across the organization and external partners
Helping the Product team identify opportunities to improve processes and operational efficiency
Strong organizational skills and exceptional attention to detail
Excellent written and verbal communication skills
The ability to manage multiple tasks and priorities simultaneously
A proactive attitude and willingness to take ownership of administrative and coordination responsibilities
Comfort working in tools such as the Google suite of products, Miro, Jira, Confluence, Asana, or similar collaboration platforms
The ability to work independently while collaborating effectively with others
Strong problem-solving skills and a willingness to learn new systems and processes
1-2 years of applicable experience
A high school diploma or equivalent
An associate's or bachelor's degree in Business, Marketing, Communications, Project Management, or a related field
Administrative, operations, or project coordination experience
Experience creating presentations, newsletters, social media content, or internal communications