Act as the central point of communication across all cross-functional teams on a project.
Plan, coordinate, manage and facilitate the workflows of a project to ensure completion on time and within budget.
Manage concurrent fast-paced projects across a variety of accounts.
Develop processes that help work to be executed at the highest quality standards.
Develop project timelines based on client milestones and team bandwidth realities.
Manage timeline shifts and the impact to workstreams, including maintaining internal communications to make sure work is on schedule and stays on track.
Coordinate internal project meetings and reviews, ensuring clear next steps for all team members.
Help team members prioritize workloads to meet deadlines.
Ensure the integration of other departments and resources at necessary milestones during the development process (e.g. production, business & legal affairs, etc).
Manage projects across all channels: Broadcast, social, digital, video, print, OOH, experiential etc.
Monitor and enforce project constraints (schedule / scope / resources), raising issues to VP Operations as needed.
Work closely with account and finance teams on SOW and staff plan development.
Support the bi-weekly reconciliation of staff hours and related fees.
Own the administrative setup required to establish projects within our systems.
Maintain upkeep of client or project folders and Slack channels.
Leverage project management platforms or other tools/systems for project organization (Asana, RACI charts, hot sheets, etc).
Lead project management efforts for internal Giant Spoon initiatives when needed.
Keep teams highly motivated.
2+ years of hands-on project management experience at a creative agency.
Solid understanding of the agency creative and production process across various content types/channels.
Ability to effectively prioritize tasks and be resourceful, flexible and quick to adapt in a fast-paced environment.
High EQ and the ability to read what a team needs to be happy and productive.
Problem solving skills - anticipates issues and proactively comes up with solutions.
Acute attention to detail.
Ability to collaborate creatively across departments and offices.
Ability to foster trusting relationships with teammates and clients.
Effective written, verbal, and visual communicator.
Genuine desire to learn.
Proficient in Google Suite, Slack and Microsoft Office.
Experience with project management software like Asana, a plus.