Job Description

<h3>Description:</h3>

Crowd is a global marketing agency amplifying demand for brands worldwide. Founded in 2012, we have offices in key business hubs globally. Our Dubai team is expanding, and we’re looking for a bilingual (English & Arabic) Social Media Manager to join us on a full-time basis.

Reporting to the Social Media Director, this role will suit an ambitious and experienced social media professional who thrives in a creative and collaborative environment. The ideal candidate will have experience in the Finance and governmental sectors, with Arabic fluency and AI knowledge

Key Tasks:

• Develop and execute social media strategies across platforms such as Facebook, Instagram, X, Threads, LinkedIn, Snapchat, and TikTok
• Create and curate engaging, high-quality content tailored to platform-specific audiences
• Oversee daily social media activities, including posting, commenting, and community interactions
• Leverage AI tools to optimise workflows and improve efficiency in content creation and performance analysis
• Monitor social media trends, audience feedback, and opportunities for brand engagement
• Plan and produce video content, including reels and TikToks, utilising trending features and transitions
• Analyse social media performance metrics and provide strategic insights for improvements
• Collaborate with clients and internal teams to ensure alignment with broader marketing goals
• Stay informed about the latest trends, tools, and best practices
• Mentor and guide junior team members, e.g. Community Managers and Copywriters, to ensure high-quality outputs
• Oversee the implementation of partnership and influencer campaigns, ensuring alignment with brand objectives and timelines

Key Skills & Experience:

• Bachelor’s degree in Marketing, Communications, Business, or a related field
• 5+ years of experience in social media marketing, with minimum 2 years in an agency
• Proven track record of working with the finance industry and/or governmental organisations
• Fluency in English & Arabic is mandatory
• Strong knowledge of social media platforms, analytics tools, and content creation software
• Experience with AI tools to enhance work efficiency
• Excellent communication, analytical, and multitasking skills
• Creative mindset with an eye for design, trends, and performance optimisation

Bonus Skills:

• Experience in GCC/MENA and EU markets
• Video editing and photography expertise
• Familiarity with Adobe Creative Suite, Canva, and other creative tools

Benefits:

• Annual return-flight expenses covered to home country (after 1 year of service).
• Company laptop
• Private medical insurance
• Residential & Work visas
• Bonus Scheme
• Hybrid working (3 days in the office, 2 days at home)
• Your birthday off (paid leave)
• Volunteering & Training Days (paid leave)

Job Application Link: https://join.thisiscrowd.com/openings/social-media-manager-en-ar/