At AKQA, (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.
As part of our Studio Services and Front of House teams at AKQA, you are committed to ensuring that world-class customer service, delivery and communication is always provided to our clients, guests and employees.
ROLE REQUIREMENTS
Be the go to person for the day to day support of teams across the office
Meet and greet: professional guest greeting and recognising regular guests; greeting new employees
Meeting rooms: assist with room requests or conflicts
Security passes: issue and cancel all security passes
Provide admin support across agency: print address labels, organise the purchase and delivery of gifts, assist with binding/laminating, book taxis and couriers
Support central IT team with onboarding and offboarding
Handle basic maintenance tasks safely, practically and with strong attention to detail.
Carry out tasks on our daily checklist at appointed times throughout the day, ensuring that they are performed to a consistently high standard and on time. These tasks include: ensuring adequate lighting, comfortable temperature and a safe working environment; studio equipment checks and maintenance
QUALITIES AND CHARACTERISTICS
Build strong relationships with teams across the AKQA Campus
Make a positive contribution to the team and receive positive feedback
Receive a consistently high level of internal and external client satisfaction
Constantly strive to improve AKQA service levels, processes and procedures
Build successful partnerships with clients, guests and colleagues, cultivating world-class relationships
Strong interpersonal skills, including good communication skills
Strong problem-solver with high attention to detail
Proficient in Microsoft Office, including Outlook with good numerical skills
EU working rights are required. Either through a EU Citizenship or Study Programme in Germany
Hours TBD
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.