Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
**Role: **Transformation Lead 6 Month FTC (Part-time, 2.5 days a week)
Location: ** London, United Kingdom ** Hybrid (1 day a week in office)
This is a part-time, fixed-term role working approximately 2.5 days per week, with one day per week based at our London office. The remaining time is remote. We welcome applications from candidates who value flexibility and are looking for a substantive leadership role that fits around their broader commitments.
This is a senior, hands-on transformation leadership role that operates at the intersection of technology, people, and business performance. You'll own the transformation roadmap from mobilisation through to sustained operational integration — partnering closely with Implementation, Agent Architect, Training, and Optimisation leads to ensure coordinated, milestone-driven delivery.
Success in this role is measured across five dimensions: speed to value (transformation milestones achieved early with clear proof of impact); adoption and engagement (teams actively using AI-enabled workflows with growing confidence); operational integration (AI embedded into core processes and operating models); programme delivery (roadmap delivered on time with full visibility of progress and risks); and business impact (measurable improvements in efficiency, performance, and ROI).
Own the end-to-end transformation programme — aligning technology deployment, adoption, and business outcomes into a single, coherent delivery model
Define and drive the transformation roadmap, establishing clear milestones, priorities, and measurable impact criteria from the outset
Track progress against transformation goals, maintaining full visibility of risks, dependencies, and delivery status across all workstreams
Translate transformation ambition into concrete, sequenced execution — ensuring pace and rigour are maintained throughout
Operating Model and Ways of Working
Shape and evolve operating models, workflows, and ways of working to embed AI into daily practice across client organisations
Ensure AI tools and automation are integrated into core processes — not treated as standalone additions — with sustainable, organisation-wide adoption as the outcome
Partner with the Operations Director and broader programme team to ensure the governed operating model and the transformation agenda reinforce rather than undermine each other
Stakeholder Engagement and Alignment
Lead senior stakeholder engagement across marketing, technology, and operations — building the alignment and momentum that complex transformation programmes require
Create clarity in ambiguous, fast-moving environments — communicating progress, risks, and decisions with confidence to senior internal and client stakeholders
Build and maintain cross-functional alignment across the programme, ensuring all contributing leads are coordinated and working towards shared outcomes
Adoption and Behaviour Change
Drive adoption, engagement, and behaviour change across teams — supported by structured communication, enablement activity, and performance tracking
Work with the Business Change Analyst or Change and Engagement Specialist to ensure adoption is measured, understood, and continuously improved throughout the programme
Ensure teams develop genuine capability and confidence with AI-enabled workflows — not just surface-level compliance
Programme Coordination
Partner with Implementation, Agent Architect, Training, and Optimisation leads to ensure all workstreams are coordinated and dependencies are actively managed
Proven experience leading large-scale digital or AI transformation programmes within enterprise environments — with a track record of connecting strategy, technology, and organisational change into a single delivery model
Demonstrated ability to own a transformation roadmap end-to-end — from mobilisation through to sustained operational integration — with clear accountability for milestones and outcomes
Background in transformation, consulting, marketing operations, or technology-enabled change within consulting firms, global brands, or technology-led organisations
Experience shaping and evolving operating models and ways of working within complex, multi-function organisations
Comfortable working at both execution and strategic level — moving between programme governance and hands-on delivery without losing quality or pace at either level
Proven ability to influence and align senior stakeholders across marketing, technology, and operations functions in large, matrix environments
Strong written and verbal communication skills — able to create clarity, build confidence, and drive momentum across complex programmes and senior stakeholder groups
Experience designing and delivering structured adoption and behaviour change programmes — with the ability to demonstrate measurable improvements in engagement, capability, and operational integration
Comfortable leading change in environments where ambiguity is the norm, with a structured and adaptable approach to keeping programmes on track
Experience working within or alongside enterprise organisations at scale — understanding the governance, stakeholder complexity, and pace of change that large corporate environments require
Familiarity with AI-enabled marketing platforms or marketing operations transformation is a significant advantage
Strategic integration of Gen AI tools across transformation programmes — with experience embedding AI into operating models, workflows, and team practices at an organisational level
Demonstrated ability to set AI governance frameworks and quality standards within complex, enterprise environments — including policies, permissions, and responsible use guardrails
Thought leadership on AI's role in marketing operations and business transformation — able to represent a credible, informed point of view in senior client and stakeholder conversations
Agentic leadership for complex, multi-workstream transformation challenges — systematic in framing problems, decisive in prioritisation, and rigorous in driving follow-through across all programme dimensions
Clear understanding of where AI accelerates transformation outcomes and where human judgement, change management, and relationship-building remain primary
Familiarity with Pencil or comparable AI-enabled marketing production platforms
Experience in embedded or in-house agency transformation models
Background in financial services, FMCG, or other regulated enterprise environments
Formal qualifications are welcome but not required. Equivalent experience counts, whether gained through work, study, volunteering, or self-directed learning.
Req ID: 18168
#LI-KA1 #LI-Hybrid #LI-director
Our values shape everything we do:
Be** Ambitious** to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be **Results-focused **** **to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER,* **a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. *
* OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.*