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Technology Director
**San José, Costa Rica **
As the Technology Director, you are a visionary technical leader who oversees platform development and guides technical evolution. You lead Tech Leads, Frontend/Backend Developers, QA, DevOps, and Content Authors. You are responsible for enterprise architecture, technical standards, team development, and business growth.
You will:
Lead the platform development team in implementing technical architecture, standards, and best practices
Oversee enterprise platform technologies including AEM, microservices, APIs, React, and cloud infrastructure
Establish and maintain technical standards, processes, and documentation
Build strong distributed teams and foster effective collaboration across locations
Hire, mentor, evaluate, and develop high-performing team members
Serve as in-house expert on platform technologies and mentor others
Manage technical relationships with internal and external stakeholders
Contribute to business development through technical consulting and requirements gathering
Own delivery and development quality standards
You have:
Leadership & Soft Skills
**5+ years **of professional experience delivering enterprise web solutions
**3+ years **proven technical leadership on CMS-backed web projects
Demonstrated ability to lead and mentor high-performing distributed teams
Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders
Strong organizational and team management skills with strategic business thinking
Empathetic leader who identifies, develops, and recognizes high performers
Excellent problem-solving and critical thinking abilities
Ability to work effectively in multi-disciplinary environments (creative, analytics, delivery teams)
Passion for technology innovation and staying current with industry trends
Proven success leading web/platform development teams through high-pressure, timeline-driven projects, consistently delivering quality solutions that meet or exceed client expectations.
Technical Skills – Required
Expertise in enterprise platform development using Java and Spring Framework
Strong understanding of microservices architecture, RESTful APIs, and backend design patterns
Proficiency with Git and build automation tools (Maven, Jenkins)
Knowledge of database design, SQL, and data management concepts
Good understanding of frontend technologies (React, HTML5, CSS3, JavaScript) to lead cross-functional teams
Experience with enterprise CMS platforms, preferably AEM
Familiarity with Jira and Confluence for project management and collaboration
Knowledge of cross-browser compatibility, accessibility, SEO best practices, and web standards
Experience with responsive web design and mobile-first development
Technical Skills – Desirable
DevOps practices, CI/CD pipelines, and cloud infrastructure (AWS, Azure, or similar)
Experience with headful and headless AEM implementations
GraphQL and modern API technologies
Application security best practices and compliance requirements
Education & Qualifications
BS in Computer Science or related technical discipline; or equivalent professional experience
English proficiency (B2+ level in reading, writing, and conversation)
Industry certifications in platform technologies (AEM, AWS, Azure) are a plus
**What We Offer: **
Global maternity and parental leave
Work-life balance
Competitive benefits packages
Vacation, compassionate leave, wellness days, and flex days
Access to online services for families and new parents
Diversity and Inclusion Board with 13 affinity groups
Internal learning and development programs
Asociación Solidarista - You can join voluntarily
“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible*! ** Our new hires & employees are the future of our organization, and we want to set you up for long-term success**. ** In an effort to do so, *we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to:
Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement
We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.”
*Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team. *
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. *We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. *
*If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html If U.K. based: https://www.gov.uk/consumer-protection-rights If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx *